Immigration Guidelines SG & MY

Dear redBus Customer,

Thank you for booking with redBus. Below are some immigration tips and guidelines which would help you have a smoother journey.

Some information on the two Land Checkpoints

Woodlands Checkpoint

Woodlands checkpoint also known as Johor-Singapore Causeway connects city of Johor Bahru in Malaysia to the town of Woodlands in Singapore. The traffic in woodlands checkpoint is generally higher compared to the Tuas checkpoint.

Tuas Checkpoint

The Malaysia Singapore second link is also known as Tuas Second link, and connects Tanjung Kupang, Johor in Malaysia with Tuas, Singapore. Crossing the Second link usually takes less time than Causeway due to smoother traffic; however during festive periods the dense traffic between Singapore and Malaysia still leads to massive jams.


Some General Guidelines

  • Traffic at the Woodlands and Tuas checkpoint are generally heavy during peak season and during weekends. This could lead to increase in journey duration than that stated on our website.
  • Coach Company may sometimes decide to alter the immigration checkpoint route from the usual one depending on the traffic conditions on the 2 checkpoints.
  • Coach companies do not have designated parking space at Singapore/Malaysia customs office hence we advise you to keep your Bus Number handy so that you have a smoother transfer
  • Eligible users (Singaporeans, Singapore Permanent Residents and Long Term Pass holders) are encouraged to use the enhanced Immigration Automated Clearance System (IACS) lanes at the bus halls of immigration clearance.
  • Travelers are to make sure that they do not bring unlawful or prohibited goods into or out of Singapore. The list of controlled and prohibited items can be found on ICA’s website


Guidelines for Visitors to Singapore

The following requirements as per the Singapore Laws and Regulations:

  • A passport with at least 6 months validity.
  • Valid Singapore VISA (if applicable).
  • Entry facilities to their onward destinations.

For latest information and details, kindly refer to Singapore Immigration & Checkpoint at or call ICA Call Centre at +65 63916100


Guidelines for Visitors to Malaysia

The following requirements as per the Malaysian Laws and Regulations:

  • A passport with at least 6 months validity from date of entry.
  • Valid Malaysia VISA (if applicable).
  • Not a prohibited person (anyone classified under Section 8 of Immigration Act 1959/63).

For stays exceeding 14 days, 1 month and 3 months – the VISA requirements for all countries differ. For more information and details, kindly refer to the Malaysian Immigration at or call +60388801000.